Challenge01IT projects are not progressing smoothly.
- Possible causes:
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- You have no implementation plan/Planning is not realistic.
- No project progress visualization.
- You have little control over your vendors.
- You have little control over user demands.
- Management-level support for the project is absent.
Prescription
- Clarify project scope and/or division of work. Devise a realistic project plan.
- Define and implement essential tools (WBS, task management schedule) and processes (conference, decision-making process etc) for project progress.
- Define requirement management and change management rules.
- Management to convey to all employees that the project is important at a company-wide level.
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PMO Service (Atypical Operations Support) |
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Challenge02Lack of human resources. You are not able to properly train your IT staff.
- Possible causes:
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- At the time of project planning, necessary resources were not adequately accounted for in the budget.
- You are dependent on the vendor and overly passive.
- You have no structure for developing staff for project management roles.
- There are no teaching-side resources (time/workload constraints).
Prescription
- Clarify necessary resources at the time of project planning and secure a suitable budget based on internal/external procurement.
- Outsource essential resources only for the minimum necessary period.
- Clarify division of work with vendor. Regularly monitor performance and maintain active vendor control.
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CIO Service (Regular Operations Support) |
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PMO Service (Atypical Operations Support) |
Challenge03You want to improve your IT environment but don't know where to begin.
- Possible causes:
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- The current IT environment is not fully understood.
- Problems and their relative importance are not understood (Incident Management).
- Needs and Seeds (bases of new services or products) are not fully comprehended.
Prescription
- IT environment visualization.
- Development of a problem priority schedule.
- List IT issues and plan action for top priorities.
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CIO Service (Regular Operations Support) |
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PMO Service (Atypical Operations Support) |
